# Retrieve a user ``` GET https://api.freemius.com/v1/products/{product_id}/users/{user_id}.json ``` #### Auth:Bearer TokenSCOPE: PRODUCT Product-scoped API tokens allow you to operate on the product itself. This token usually allows read-only access to the product configuration and write access to several operations on subscriptions, customers, payments, and more. For most SaaS or app integrations, this is the token you will need. 1. Go to the [Freemius Developer Dashboard](https://dashboard.freemius.com/). 2. Open the Settings page of the relevant product. 3. Click the API & Keys tab. 4. Copy the API Bearer Authorization Token from the UI. *** Retrieve a user associated with your product. ## Request[​](#request "Direct link to request") ### Path Parameters * **product\_id** integer\[](#param-property-users-retrieve-param-path-product-id "Direct link to product_id")required The ID of the product. **Possible values:** `>= 1` **Example: **`1234` **user\_id** integer\[](#param-property-users-retrieve-param-path-user-id "Direct link to user_id")required The ID of the User. **Possible values:** `>= 1` **Example: **`1234` ### Query Parameters * **fields** string[](#param-property-users-retrieve-param-query-fields "Direct link to fields") Comma separated list of fields to return in the response. If not specified, all fields are returned. **Example: **`id,name,slug` ## Responses[​](#responses "Direct link to Responses") * 200 * 401 * 402 * 404 The product user data. application/json **Schema** **note**string[](#schema-property-users-retrieve-response-schema-note-string "Direct link to note") A note about the user. Only visible to the developer. **is\_marketing\_allowed**boolean[](#schema-property-users-retrieve-response-schema-is-marketing-allowed-boolean "Direct link to is_marketing_allowed")nullable Whether or not the user has given their consent for marketing materials. A `null` value indicates that the user has not made a decision yet. **is\_beta**boolean[](#schema-property-users-retrieve-response-schema-is-beta-boolean "Direct link to is_beta") Whether or not the user has opted-in to beta versions. We do not recommend using this option anymore since it will opt-in the user to all sites/activations. Currently, sites or activations can be managed individually. **email**string[](#schema-property-users-retrieve-response-schema-email-string "Direct link to email") Email address of the person. **Example: **`jane@example.com` **first**string[](#schema-property-users-retrieve-response-schema-first-string "Direct link to first") First name of the person. **Example: **`Jane` **last**string[](#schema-property-users-retrieve-response-schema-last-string "Direct link to last") Last name of the person. **Example: **`Doe` **picture**string[](#schema-property-users-retrieve-response-schema-picture-string "Direct link to picture") Profile picture URL. **Example: **`https://example.com/profile-pic.jpg` **ip**string\[](#schema-property-users-retrieve-response-schema-ip-string-ipv4-ipv6 "Direct link to ip")nullable The IP address (v4 or v6). **Example: **`127.0.0.1` **is\_verified**boolean[](#schema-property-users-retrieve-response-schema-is-verified-boolean "Direct link to is_verified") Whether the person is trusted or not. **Example: **`true` **auth**string[](#schema-property-users-retrieve-response-schema-auth-string "Direct link to auth") The type of authentication. If `app2fa` is set, the person has signed for 2FA authentication. **Possible values:** \[`app2fa`, `password`] **secret\_key**string[](#schema-property-users-retrieve-response-schema-secret-key-string "Direct link to secret_key") The secret key associated with the entity for authorization. **Example: **`sk_a1b2c3d4e5f6g7h8i9j0k1l2m3n4o5p6` **public\_key**string[](#schema-property-users-retrieve-response-schema-public-key-string "Direct link to public_key") The public key associated with the entity for authorization. **Example: **`pk_a1b2c3d4e5f6g7h8i9j0k1l2m3n4o5p6` **id**string\[](#schema-property-users-retrieve-response-schema-id-string-int64 "Direct link to id") The unique identifier of the entity. **Possible values:** `>= 1` **Example: **`123456` **created**string\[](#schema-property-users-retrieve-response-schema-created-string-date-time "Direct link to created") The date and time the entity was created, under UTC timezone. **Example: **`2025-01-01 00:00:00` **updated**string\[](#schema-property-users-retrieve-response-schema-updated-string-date-time "Direct link to updated")nullable The date and time the entity was updated, under UTC timezone. If `null` then the entity was never updated since its creation. **Example: **`2025-01-01 00:00:00` **gross**number\[](#schema-property-users-retrieve-response-schema-gross-number-float "Direct link to gross") The total amount of money the user has spent on the platform. **last\_login\_at**string\[](#schema-property-users-retrieve-response-schema-last-login-at-string-date-time "Direct link to last_login_at")nullable Date and time of the last login. **Example: **`2025-07-30 05:56:29` **email\_status**string[](#schema-property-users-retrieve-response-schema-email-status-string "Direct link to email_status") The status of the last email sent to the user. **Possible values:** \[`delivered`, `bounce`, `dropped`] Unauthorized access error. The request requires [authentication](https://freemius.com/help/api/#bearer-token-authentication) but was not provided or the provided authentication does not satisfy the required permissions. application/json **Schema** **path**string[](#schema-property-users-retrieve-response-schema-path-string "Direct link to path") The API request path. **Example: **`:/products/product_id/users.json` **error** object This object contains the error details. **type**string[](#schema-property-users-retrieve-response-schema-type-string "Direct link to type") The type of the error encountered by the server. **Example: **`UnauthorizedAccess` **message**string[](#schema-property-users-retrieve-response-schema-message-string "Direct link to message") The descriptive error message. **Example: **`Some error has occured.` **code**string[](#schema-property-users-retrieve-response-schema-code-string "Direct link to code") The error code. **Example: **`unauthorized_access` **http**integer[](#schema-property-users-retrieve-response-schema-http-integer "Direct link to http") The HTTP status code returned by the server. **Example: **`401` **timestamp**string[](#schema-property-users-retrieve-response-schema-timestamp-string "Direct link to timestamp") Current timestamp. **Example: **`Thu, 11 May 2023 11:45:30 +0000` **request** object This object sends back the request payload as received by the server (both from path and from body or query). **property name\***any[](#schema-property-users-retrieve-response-schema-property-name-any "Direct link to property name*") This object sends back the request payload as received by the server (both from path and from body or query). **Example: **`{"beautify":true,"format":"json"}` The request is missing the specified argument. application/json **Schema** **path**string[](#schema-property-users-retrieve-response-schema-path-string "Direct link to path") The API request path. **Example: **`:/products/product_id/users.json` **error** object This object contains the error details. **type**string[](#schema-property-users-retrieve-response-schema-type-string "Direct link to type") The type of the error encountered by the server. **Example: **`UnauthorizedAccess` **message**string[](#schema-property-users-retrieve-response-schema-message-string "Direct link to message") The descriptive error message. **Example: **`Some error has occured.` **code**string[](#schema-property-users-retrieve-response-schema-code-string "Direct link to code") The error code. **Example: **`unauthorized_access` **http**integer[](#schema-property-users-retrieve-response-schema-http-integer "Direct link to http") The HTTP status code returned by the server. **Example: **`401` **timestamp**string[](#schema-property-users-retrieve-response-schema-timestamp-string "Direct link to timestamp") Current timestamp. **Example: **`Thu, 11 May 2023 11:45:30 +0000` **request** object This object sends back the request payload as received by the server (both from path and from body or query). **property name\***any[](#schema-property-users-retrieve-response-schema-property-name-any "Direct link to property name*") This object sends back the request payload as received by the server (both from path and from body or query). **Example: **`{"beautify":true,"format":"json"}` The requested resource was not found. application/json **Schema** **path**string[](#schema-property-users-retrieve-response-schema-path-string "Direct link to path") The API request path. **Example: **`:/products/product_id/users.json` **error** object This object contains the error details. **type**string[](#schema-property-users-retrieve-response-schema-type-string "Direct link to type") The type of the error encountered by the server. **Example: **`UnauthorizedAccess` **message**string[](#schema-property-users-retrieve-response-schema-message-string "Direct link to message") The descriptive error message. **Example: **`Some error has occured.` **code**string[](#schema-property-users-retrieve-response-schema-code-string "Direct link to code") The error code. **Example: **`unauthorized_access` **http**integer[](#schema-property-users-retrieve-response-schema-http-integer "Direct link to http") The HTTP status code returned by the server. **Example: **`401` **timestamp**string[](#schema-property-users-retrieve-response-schema-timestamp-string "Direct link to timestamp") Current timestamp. **Example: **`Thu, 11 May 2023 11:45:30 +0000` **request** object This object sends back the request payload as received by the server (both from path and from body or query). **property name\***any[](#schema-property-users-retrieve-response-schema-property-name-any "Direct link to property name*") This object sends back the request payload as received by the server (both from path and from body or query). **Example: **`{"beautify":true,"format":"json"}`