# Two-Factor Authentication (2FA)

Freemius Developer Dashboard supports Two-Factor Authentication (2FA) to protect your account against unauthorized access.

## How to activate 2FA?[​](#how-to-activate-2fa "Direct link to How to activate 2FA?")

We recommend the Google Authenticator or Microsoft Authenticator app from the Google Play Store or App Store.

* Go to your [Profile](https://dashboard.freemius.com/#!/profile/) (top-right menu).
* Under the *Security* section, turn on the *Activate the two-step authentication*.
* Follow the on-screen instructions.

![Freemius Developer Dashboard - Activate 2FA Freemius](/help/assets/ideal-img/Activate-2FA-Freemius-Developer-Dashboard.8e70f34.480.png)

Please also save the generated backup code somewhere safe. The backup code is used to recover your account in case the authenticator app is not accessible anymore:

![Save backup code](/help/assets/ideal-img/Saving-2FA-backup-code.51c8758.480.png)

## How to deactivate 2FA?[​](#how-to-deactivate-2fa "Direct link to How to deactivate 2FA?")

You will need the authenticator app to deactivate 2FA.

* Go to the profiles page again.
* Simply click on the *Deactivate two-step authentication* toggle and follow the on-screen instruction.

![Deactivate 2FA Freemius](/help/assets/ideal-img/Deactivate-2FA-Freemius-Developer-Dashboard.27edb86.480.png)

## What if I lose my Authenticator app?[​](#what-if-i-lose-my-authenticator-app "Direct link to What if I lose my Authenticator app?")

When you register for 2FA, you would be given a backup code. Please use the backup code while logging in to reset the 2FA authentication. After a successful login, please enable 2FA again.

![Login with backup code](/help/assets/ideal-img/Freemius-Login-use-backup-code.3eec2b2.480.png)

## What if I lose my backup code?[​](#what-if-i-lose-my-backup-code "Direct link to What if I lose my backup code?")

So as long as you have access to the authenticator app, you can re-generate backup codes.

* Go to the profiles page.
* Click on *generate a backup code* and follow the on-screen instruction.

![Regenerate 2FA backup code](/help/assets/ideal-img/2FA-Regenerate-code.5908cff.480.png)

If you have lost both your authenticator app and the backup code, please contact us directly through our support. We will use additional validation method to have your account recovered.