# Enable your customers to manage their account and find support

Freemius offers two ways for users and customers to manage their account:

1. [WP Admin Product Account page](https://freemius.com/help/help/documentation/wordpress-sdk/features/wp-admin-account/.md) (*for WordPress products only*).
2. External **Customer Portal** (previously know as the "User Dashboard").

The external Customer Portal is a web-based interface that allows your customers to manage their account details, view their purchases, download products, manage subscriptions, and access support resources for your products and stores.

![Freemius Customer Portal](/help/assets/ideal-img/freemius-user-dashboard.be129f1.480.png)

## Usage of the Customer Portal[​](#usage-of-the-customer-portal "Direct link to Usage of the Customer Portal")

This tool is specifically useful for:

### WordPress Products or Stores[​](#wordpress-products-or-stores "Direct link to WordPress Products or Stores")

* To provide their customers with a dedicated space to manage their account outside the WordPress admin area, including account details modification, purchase viewing, product downloads, and subscription management.
* To provide support via a ticketing system, with Docs and FAQ integration directly in the portal.

### Active Affiliate Program[​](#active-affiliate-program "Direct link to Active Affiliate Program")

* To display the product affiliate program to customers and position them as potential product ambassadors while [earning a commission](https://freemius.com/help/help/documentation/users-account-management/earn-becoming-an-affiliate/.md).
* To provide their affiliates with a dedicated space to view their stats and earnings.

### SaaS and Apps[​](#saas-and-apps "Direct link to SaaS and Apps")

* To display customers' purchase history, including details of each transaction.
* To enable customers to view and manage their subscriptions, including the ability to cancel or update their subscription plans.
* To enable your buyers [manage activations](https://freemius.com/help/help/documentation/users-account-management/activations/.md) on the devices or instances where the license have been added.

### Templates and Kits[​](#templates-and-kits "Direct link to Templates and Kits")

* To provide customers with a dedicated space to download latest versions of purchased templates and kits.
* To provide support via a ticketing system, with Docs and FAQ integration directly in the portal.

## Login and Security[​](#login-and-security "Direct link to Login and Security")

* Customers will receive their login credentials to the portal after their first purchase.
* For security reasons, customers will have to update their auto-generated password upon their first login.
* You can also use the [magic login](https://freemius.com/help/help/documentation/users-account-management/magic-login-link/.md) feature to generate secure passwordless login links from your own application or website.