Have Your Customers Reach You in their WordPress Admin

The Freemius WordPress SDK provides a built-in Contact Us page that allows your customers to easily reach out to you for support. This page is designed to be user-friendly and can be customized to match your brand and support needs.

The Contact Us page provides several benefits for both you and your customers:

• Convenience: Customers can easily reach out to you for technical support without leaving their WordPress admin dashboard.
• FAQ Integration: The page allows customers to find answers to common questions related to billing and other topics before reaching out. This can help reduce the number of support requests you receive and provide a better customer experience.

We highly recommend enabling the Contact Us page in your Freemius WordPress SDK to provide a seamless support experience for your customers and improve customer satisfaction.

Enable the Contact Us page:

1. Log in to your Freemius dashboard.

2. Under your product, navigate to the SDK Integration section.

3. Scroll down to the Submenu items section and ensure that the Contact Us options is checked.

4. Update your SDK snippet in your plugin or theme to the latest version to ensure that the Contact Us page is available to your customers or manually edit the SDK snippet in your code using 'contact' => true in the menu array.

5. Set up your support email in the Freemius dashboard that will be used to communicate with your customers.