eCommerce Migrations & Integrations Specialist — Careers at Freemius

WE ARE HIRING

eCommerce Migrations & Integrations Specialist

Migration specialists help customers transition to Freemius seamlessly from other eCommerce platforms.

Freemius is a SaaS startup that helps WordPress plugin & theme developers around the globe accept payments, manage subscriptions, license software, obtain user-data, offer trials and (much) more.

Join our growing distributed team and make an impact on millions of WordPress users. We are passionate about the open-source community and about helping developers around the world build prosperous, subscription-based businesses while working on things they love!

As Freemius grows, we get larger businesses migrating to our platform from competing solutions like EDD and WooCommerce. Typically, the larger the business, the more sophisticated the setup, meaning the transfer process can be somewhat complex. We know that the first impression with our customers is critical, and we strongly believe in providing “red carpet” service in the onboarding process. Therefore, we offer migration support at no cost for large customers. 

In order to meet this demand, we’re looking for a customer facing remote back-end developer located in Europe (or that can work during European business hours) to join Freemius’ development team. If you love ❤️️coding and interacting with customers, have solid experience customizing or building plugins for EDD or WooCommerce, we want to hear from you. Besides being really smart, autonomous, and a PHP Ninja, you also need to be a good team player.

This job opportunity is unique since we are still a relatively small team with a large customer base, so there’s a lot of room to grow.

Ownership, Not Just Accountability

If you see yourself working just as a means to get a salary, we totally respect that, but that’s not the type of mentality we seek. On the other hand, if your spouse/friends keep telling you that you have to stop caring so much about your work and your answer is “this project is my baby” – that’s the exact sense of ownership we are looking for.

Remote Work

Since the work is remote, trust and communication are key. If we don’t trust each other or have poor communication, the relationship is pointless. We are using Slack for day-to-day communications between team members and have weekly Skype meetings for catching up. Oh, we also have a weekly online team chess tournament. Yes, we are those kind of geeks 🤓

What You Will Be Doing

You will be part of the development team for our eCommerce platform used by thousands of plugin and theme developers, and millions of WordPress admins on a monthly basis.

Your tasks will span from communicating with customers to developing new migration capabilities. Here’s a more complete overview:

  • Become a technical expert in the on-boarding process to the Freemius platform.
  • Become fluent in understanding and using the Freemius API, SDKs, and migration tools.
  • Work with users, 3rd parties and Freemius to onboard user’s data onto the Freemius platform, primarily via email and Slack.
  • Own the end-to-end experience for customers migrating their data to Freemius.
  • Integrate the WordPress SDK into plugins and themes.
  • Setting up localhost eCommerce store clones of migrating customers.
  • Configure, customize, and test Freemius migration tools for migrating users.
  • Develop migration tools from 3rd party eCommerce platforms to Freemius.
  • Develop processes, documentation, and tooling to scale Freemius’ migrations operations and offerings.
  • Thoroughly document and test new and modified code.

In addition, you will interact with our support team to help troubleshoot & resolve customer issues, and communicate with other team members for knowledge sharing and product development.

Who Are We Looking For

  • Excellent verbal and written English
  • Easy to communicate with - you're good in expressing your thoughts in writing
  • Organized and methodological
  • Comfortable working remotely
  • A quick learner
  • A history of success in a technical user-facing role
  • A thoughtful, patient, and friendly communication style & enjoys creating written content and documentation
  • 3+ years experience working as a backend PHP web developer
  • Strong background in WordPress plugin and theme development, at least 3 years of experience
  • 1+ years working with EDD or WooCommerce
  • Hard worker and passionate - we are a startup 😉
  • [Bonus] You already use Freemius in one of your plugins/themes

Benefits

  • Work from anywhere, as long as you have your computer, a strong internet connection and can be productive
  • Work in a flat organization where your voice is always heard
  • Opportunities for paid travel to attend WordCamps and other industry conferences
  • Job horizon - we are looking for a long term engagement and would love to see you become a team lead or a knowledge source (based on your preferences and skills)

How To Apply

Email your CV with the subject “Migrations & Integrations Specialist” to [email protected]. If you have accessible repos (GitHub, BitBucket, etc.) with some example of code meeting the previous requirements, kindly include them in the email so we can have a sneak-peek into your abilities.

Also, please include the answers to the following questions:

  • What makes you smile?
  • What makes you angry?
  • What are you looking for in your next job/journey?
  • Where do you see yourself in 5 years from now?
  • What are your payment expectations?