Changelog

Welcome to the changelog section of Freemius, here you’ll find our weekly technical update notes. You can subscribe to all posts via newsletter or follow us on Twitter to stay updated.

Freemius has first-class support for trials. With Freemius, you can offer trials for up to 30 days, with or without requiring a payment method. This is a great way to let potential customers experience your product before committing to a purchase.

When a trial is canceled or expires, Freemius goes the extra mile by automatically sending an email with a link to upgrade to a paid subscription.

It came to our attention that, for SaaS and App products, these emails could sometimes incorrectly link to a pricing page intended only for WordPress products. This affected both trial expiration and cancellation emails. It was an edge case that occurred intermittently. However, we were able to identify the root cause and roll out a fix.

Trial expiration or cancellation email showing the updated Checkout link for SaaS and App products

Now, both trial expiration and cancellation emails for SaaS and App products will link directly to the Checkout, allowing your customers to subscribe with a single click.

November 10, 2026

Freemius is a MoR that supports various product types, including SaaS, downloadable software, AI applications, WordPress products, and many more. When you’re creating your product with us, we try to present you with the simplest options while keeping them granular enough to make your product onboarding experience as practical as possible.

With that in mind, this week we’re rolling out an update to our new product creation form.

Updated product creation form showing Generative AI as a top-level product type

We’ll now show Generative AI as a top-level product type so that makers from various backgrounds can easily identify the right option if their application’s primary functionality is powered by AI. This removes the guesswork of choosing a product category and makes the onboarding process more intuitive for AI makers.

Accordingly, we’ll also show the relevant setup guide that makers (or their AI agents) can follow to integrate their applications with Freemius.

Integration setup guide for Generative AI applications

We hope this update makes onboarding easier for our makers, especially those building AI-powered applications.

November 3, 2026

This week, we’ve released a few improvements and bug fixes to our backend API and Customer Portal.

users API Endpoint Bug Fix

We noticed that the users.json endpoint did not respect the fields parameter. We’ve deployed a fix, and the endpoint will now return only the properties you request, reducing unnecessary data transfer and saving network bandwidth.

Improved Customer Email Change UX

Recently, we released a new feature allowing your customers to securely change their email addresses through the Customer Portal.

Customer email change notification showing the request's IP address and device information

This week, we’re enhancing the experience by including the IP address and device information associated with the email change request. This additional context will help customers more easily identify potentially unauthorized requests and take the necessary steps to secure their accounts.

November 3, 2026

Following feedback from our makers, we’ve improved the German translations in Freemius Checkout to provide a more natural and localized experience for German-speaking customers.

Freemius Checkout showing the improved German language translations

We hope these improvements make Freemius Checkout feel more native to your German-speaking customers.

November 3, 2026

Freemius’ Customer Portal is a powerful self-service tool that your customers can use to manage their purchases. They can view their subscriptions and lifetime purchases, and even upgrade or downgrade plans or reactivate subscriptions.

However, it came to our attention that the Subscriptions page shows only active subscriptions by default. This works well for the majority of customers who already have an active subscription. But for customers without any active subscriptions, this results in an empty page, leading to a not-so-great UX.

Customer Portal Subscriptions page showing an empty list when no active subscriptions are available

With this week’s deployment, we’ve made the subscription filtering smarter. The page will now automatically select the All filter if the customer doesn’t have any active subscriptions, allowing them to see their past subscriptions instead of an empty page.

Thanks to our maker ScanLister for bringing this to our attention.

October 14, 2026

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