Freemius Insights provides highly valuable metrics like the WordPress versions and PHP versions your users have. This data is critical to making smarter development decisions, such as:
Instead of rushing out a cool new core function that is only supported in 3.7, you can make a data-backed call that’s determined by how many of your users are using older versions.
Before you add namespaces to your classes, establish the number of users still running PHP 5.2.
When someone installs and activates your plugin/theme, automatically send a ‘warm welcome’ email message that provides them with advice or useful links about what can be achieved with your plugin. Additionally, you can add their email address to a list of people who receive your drip email campaigns.
A user achieving your plugin’s main goal1 is the perfect time to email them with a request and a link for them to rate your product. This will get you more positive exposure in the WordPress market.
If a user uninstalls your plugin or theme for any reason (Freemius automatically collects user feedback for you) — send them a farewell email with links to other great WordPress plugins/themes that your company produces.
Definitely! If you are familiar with the guidelines, you already know that ‘phoning home’ is not allowed without the user’s consent. Therefore, we don’t capture any information without user opt-in. We probably have the most strict opt-in form in the WP.org repo.
Absolutely yes! There’s no collision or interaction between Freemius and other eCommerce solutions. You can add Freemius Insights to both your free and premium plugin versions.
Affirmative! Freemius is compliant with the marketplace rules. In fact, a similar analytics product — called PressTrends — was widely adapted by ThemeForest and CodeCanyon developers in early 2014.
You can. In addition, and since you are not obligated to any guidelines, you can capture all the information without the opt-in screen. If you do so, you would need to explicitly mention that part in your privacy and terms of use. Having said that, since no one really reads the privacy and terms, we do recommend using the opt-in screen as an ethical transparency act.
Your data is safe and sound. We will never (never) share your user emails with any third party.
We crafted special filters to customize the messaging and buttons of the opt-in screen. If it’s not enough, you can completely edit the PHP template file in the SDK. Make sure you keep it clear about what information is being captured and that it’s sent to Freemius. Otherwise, it won’t be compliant with the WordPress.org guidelines.
Sure! Freemius Insights is now fully integrated with themes.
Send an email to [email protected] and we’ll help you out.