New feature: US Sales tax refund capability against exemption certificate
We are glad to announce the immediate availability of a new feature our partners have requested. If you have buyers from the US with sales tax exemption, you can now issue a full tax refund to the buyer from your Developer Dashboard.
Go to the “Payments” page of the Developer Dashboard and click the Refund button next to the payment.
Select the “Tax refund of $..” option and provide a valid Tax exemption certificate number. Please ask your buyer to give this number to you. Then click the “Yes – Refund” button after accepting the disclaimer and you will be all set.
Like VAT refunds, two fresh invoices will be created, one as a full refund for the original transaction and another without the tax, containing the tax certificate number. Similarly, if the payment is associated with a subscription, the subscription will be automatically adjusted not to charge sales tax for future renewals.