Customer Portal Revamped: EU Accessibility Compliant and Soft Rebranded

We recently released a major update to our Checkout, making it fully compliant with the upcoming EU accessibility law. Today, we’re excited to share that the Freemius Customer Portal is now also compliant.

The Customer Portal now adheres to the WAI accessibility guidelines, covering both mandatory requirements and best practices. We’ve ensured proper contrast ratios, clear focus states, and fully accessible interactive elements for all users.

This update ensures your buyers can seamlessly access their order history and license details, regardless of their device or assistive technology. If you’re embedding the Customer Portal on your own website, this also helps you remain compliant with the EU accessibility law coming into effect on June 28th, 2025.

Soft Rebranding with Accessibility in Mind

Alongside these changes, we’ve introduced a soft rebranding of the Customer Portal using our new color palette. These updates have been implemented carefully to avoid breaking any of your existing custom CSS overrides.

This rebranding is just the beginning. Stay tuned as we continue modernizing the Customer Portal with more improvements in the coming months.