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Changelog / Fixed Intermittent Server Downtime from Last Week

Fixed Intermittent Server Downtime from Last Week

Last week, we noticed intermittent downtime across our Developer Dashboard and some API servers. Upon investigation, we found that this was caused by unexpectedly high traffic volumes and overall network growth.

To resolve this, we identified bottlenecks in our infrastructure and deployed several improvements and fixes. These changes not only resolved the downtime but also enhanced overall performance. For example:

  • The SDK pricing page now loads faster.
  • Buyers will experience improved performance in the integrated Customer Portal, eliminating the “white screen” timeout issue.
  • Our SDK now receives faster responses when querying for available premium updates.

We apologize for any inconvenience this may have caused. Fortunately, no critical systems were affected. As a precaution, we have also invested in additional monitoring systems to help us detect and address such bottlenecks more efficiently in the future.