Reduce Your Support Load with the Freemius
User Dashboard

Offer customers a fully-featured members area that seamlessly integrates into your website.

Tired of handling the same support tickets over and over because your current users area doesn’t cut it? Reduce your support load with a self-served User Dashboard that gives your customers the freedom to handle their purchases.

Your Customers Empowered

Switching Payment Methods

Let’s say a customer needs to switch their payment method. All they need to do is login on your website and they can update to their newly issued credit card number, switch from PayPal to credit card or vice versa, all under the Renewals & Billing tab.

Upgrading or Canceling a Subscription

If customers want to cancel or upgrade a subscription for more licenses, support, etc., they can do it under the Licenses tab. Proration, trials, and renewals are automatically handled by Freemius, so there’s no headaches.

Manage Downloads & Licenses

Your users may need to access their downloads, upgrade a license, or even whitelist a site for license activation. Just remind them about the User Dashboard to manage it all themselves – a huge time saver for everyone!

Issuing invoices for EU VAT

What if one of your customers needs a new invoice with an updated EU VAT number on it? All they have to do is login, update the VAT ID in their profile, and go to the Order History tab and they can generate one themselves.

White Label Mode & URL Whitelisting

If your customer is a freelancer or agency, they can now easily white-label your product by hiding sensitive licensing and account information from the WordPress Dashboard. Whitelisted URLs can be set to allow or block future updates, offering an extra level of security and protection for your business customers.

What About the Other Guys?

What Customers Can Do in the User Dashboard

Update payment methods

No Subscriptions

Download invoices

Download purchased plugins/themes

Manage subscriptions

Change plans

Depends on payment gateway

Manage licenses

View websites where the product is installed

Only for paid products

View payment history

How You Benefit from the User Dashboard

Zero load on your servers

Secure HTTPS

Uses WordPress registration

Optional with SSO Plugin

Embeddable (can be included on your site)

Required on your website

Custom branding

No maintenance required

Works on any website

Selling To Freelancers, Agencies, Or Enterprise?

We know the buyer of your product isn’t always the same person who will be implementing it on a WordPress website. Sometimes your customer might be a freelancer implementing your product for their client, or they might be a large company with a billing department.

In both cases, the Developer can send the Payer an easy link to checkout and buy your product, removing friction in the purchase process.

When renewal time comes around, intelligent notifications are sent to the Payer just like we send for any other customer. If that fails, the Developer is notified to ensure continuity of service.

WordPress Product Sellers Trust Freemius

Get Started

Managing purchases made easy!

The User Dashboard is a simple way to provide everything your customers need to manage their account.

Rather than customizing your own self-hosted solution like WooCommerce or Easy Digital Downloads, you can offload all of that work to Freemius!

Sign Up

We have a quick integration process to start using all of our features.

See Our Other Features

The automatic cart abandonment recovery feature helps me recover customers every month who would otherwise never come back. Every time I get an email from Freemius saying a customer cart has been recovered I do a little dance 🙂

Lars Koudal
WP Security Ninja

I’m still blown away that an automated cart recovery tool can increase FooGallery’s revenue by hundreds or thousands of dollars per month. Freemius is truly an engine for the growth of FooPlugins as a business!

Brad Vincent
Founder, FooPlugins

Freemius pays for itself. Last month the cart recovery mechanism recovered about 10% of revenue that would’ve been lost otherwise. That revenue increase alone easily covers the Freemius revenue share.