Features Comparison Compare Freemius to EDD, WooCommerce, and CodeCanyon/ThemeForest.
Software Licensing Control what features to enable based on the plan and number of site activations.
Buy Button Easily embed a buy button on your website.
Subscriptions Build a sustainable recurring revenue stream.
Automatic Updates Manage and deploy versions all in one place.
Seamless EU VAT Offload sales tax collection to Freemius.
Cart Abandonment Recovery Recover lost sales with automated emails.
Affiliate Platform Manage affiliates. Track clicks, visits & referrals.
Analytics & Usage Tracking Get actionable insights on user behavior.
User Dashboard A fully-featured members area for customers.
Documentation Start by integrating your WordPress plugin or theme in 5 mins to get all our platform features.
Getting Started Getting Started 🚀Integration & ConfigTesting & DebuggingVersion DeploymentLicensing APIBuy Button JS API
Popular Topics Getting PaidSelling Add-OnsBundles & MembershipsOffering Free TrialsUser's Dashboard
WordPress SDK
PHP SDK
System Status
Changelog
PricingCustomers BlogVideosPodcast MarketingCustomer SupportInterviewsProduct FAQ

Changelog / Cart-related improvements

Cart-related improvements

Improved cart recovery heuristics

We have improved the heuristics responsible for recovering cart sessions when a customer uses Freemius Checkout. A cart session can be seen as an introduction between Freemius and the customer. After being “introduced”, Freemius remembers the customer’s information so that they don’t have to enter it again when resuming their purchase.

However, these sessions can be lost because of various reasons. Luckily, we have advanced recovery heuristics in case this happens.

In this update, we focused on enhancing the recovery of lost carts. This will hopefully ensure higher conversion rates for our partners across the network.

Additional fixes

  • We will no longer send a cart email campaign if the user paid for the same plan in the last 3 months. This helps avoid duplicate emails where the cart session was lost and not recovered. Please read this to learn more about our Cart Abandonment Recovery mechanism.