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Changelog / Automated Review Requests Are Now Available for SaaS Products

Automated Review Requests Are Now Available for SaaS Products

Freemius includes a marketing automation feature that sends emails after a product purchase and installation to collect reviews from your customers. This is a great way to build social proof based on genuine customer feedback.

the automated customer review request email

For example, you can display these reviews in the Checkout to help boost your conversion rate.

customer reviews displayed in the Checkout

Until now, this feature was available only for WordPress and App products. With today’s deployment, we are extending it to SaaS products as well. Seven days after a purchase, Freemius will automatically send the customer a request for a review.

The feature is enabled automatically for all SaaS products on our platform, so you do not need to configure anything to start collecting reviews. You can then use the Freemius API to fetch and display them on your website or pricing pages.