How to Increase Software Adoption: Actionable Tips for Makers
Getting users to buy or sign up is just the first step, but true adoption happens when your product becomes essential to their daily workflow. The challenge? Even the best…
Understanding customer churn and its impact is essential, with various factors contributing to both voluntary and involuntary churn. This category covers proven strategies, best practices, and innovative techniques for reducing churn and increasing customer loyalty to help you build stronger, more resilient relationships with your audience.
The battle against customer churn in WordPress and SaaS requires constant strategizing and adaptation. While long-term strategies like delivering exceptional user experiences and improving products are crucial, real-time contextual tactics are necessary to address cancellations and cart abandonment effectively.
For example, in our article 4 Low-Hanging Fruits to Reduce Customer Churn and Increase Subscriptions Renewal Rate we discuss four quick resource-light tactics to fight churn. These are:
These tactics, coupled with a commitment to excellence in customer service and user experience, can significantly reduce churn rates and pave the way for business success.
Getting users to buy or sign up is just the first step, but true adoption happens when your product becomes essential to their daily workflow. The challenge? Even the best…
You’ve got your products ready, with a proper checkout in place, and have customers visiting your premium WordPress plugins or themes online shop. They spend time checking out your products, adding…
You’ve probably read a lot about conversion rate optimization (CRO), the practice of testing user experiences to encourage visitors to take actions that drive value. If you care about your…
There are various performance indicators used to determine the success of a WordPress plugin. Most plugin developers tend to focus on distribution — i.e., how to get more installs —…