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Changelog / Cart Recovery Coupons Now Respect Your Coupon Rules

Cart Recovery Coupons Now Respect Your Coupon Rules

Freemius Cart Abandonment Recovery Coupons are a great way to bring back hesitant buyers. Previously, these coupons could only be used in recovery emails if they were completely unrestricted. That meant the coupon had to be:

  • Usable by all users
  • Valid for all plans, licenses, and billing cycles

Freemius Coupon Configuration Window

Many makers asked for finer-grained control, for example, offering a discount only on annual plans or only to first-time buyers. Requiring an unrestricted coupon created extra overhead and risked accidental site-wide discounts.

The recovery engine now honours every rule on your chosen coupon. If a cart-recovery coupon is limited to certain users, plans, licenses, or billing cycles, Freemius detects those restrictions and skips attaching the discount in recovery emails whenever the buyer doesn’t meet the criteria. You get targeted incentives without unintended giveaways.