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Changelog / Refund Policies for Usage-Based Pricing Now Support Unused Credits

Refund Policies for Usage-Based Pricing Now Support Unused Credits

We are releasing a new feature aimed at easing the life of AI SaaS makers. In the age of AI, consumptive or usage-based pricing has become increasingly popular, and Freemius supports this model out of the box (check our video tutorial).

We also understand that this pricing model can directly impact your refund policy. For example, if you are building a generative AI application with a subscription and top-up model, you may want to offer a money-back guarantee only for unused credits.

You can now configure this behavior directly from the Freemius Developer Dashboard. Simply go to Plans → Refund Policy and enable the “Limit refunds to unused credits for usage-based features” checkbox.

Enable consumptive usage policy from Freemius Developer Dashboard

Once enabled, Freemius will automatically include the appropriate clause in the refund policy generated for your product. You can read more about this behavior in our documentation.

Please note that this feature is currently available for SaaS-type products only. If you have other product types and a valid use case, feel free to reach out to our support team and we will be happy to explore enabling this option.