Changelog

Freemius has a state-of-the-art deployment and auto-update mechanism for WordPress products. Not only can you offload the entire premium version deployment and distribution to Freemius, but we also offer various advanced mechanisms such as staged rollouts and incremental updates, among other things.

However, we noticed that following a performance optimization we rolled out a few weeks ago, the staged rollout system had a regression. The unique download counter for deployments was not being properly updated. As a result, updates could roll out to all requesting sites instead of being capped at the configured limit.

We were able to identify the root cause and have deployed a fix. We are very sorry for the inconvenience. We have also added guardrails around this flow to help prevent similar regressions in the future.

This week we’re rolling out a new feature requested by many of our makers. As you know, Freemius seamlessly handles selling and licensing WordPress products. Your customers can go through the Checkout either from their WordPress admin or from your own website.

After completing the Checkout, they will receive a license key that they can use to upgrade to or activate the premium version.

However, many makers gave us feedback that license keys could sometimes be misused, or customers simply didn’t remember activating them on a particular website. This could create confusion and result in unnecessary support tickets.

To address this, today we’re rolling out a new notification email that Freemius can automatically send to your users whenever their license is activated on a website.

The email will show them the website where the license was activated and will also include a link to the Customer Portal should they want to manage the license.

This feature is not enabled by default. To turn it on, go to Notifications from the top menu and find the Notify users/customer when… section. From there, enable the Their WordPress product license is activated on a website setting.

We hope you will find this feature useful. If you have any feedback, please let us know by clicking the Help button from the Developer Dashboard.

This week, our backend and API systems are getting a few QoL updates.

• We noticed that the submit button in the review email was not working in some email clients. We have rolled out a fix for it.
• In some rare edge cases, our system could incorrectly send an annual renewal reminder email to customers on trials. We have identified and fixed this issue as well.