Changelog

Welcome to the changelog section of Freemius, here you’ll find our weekly technical update notes. You can subscribe to all posts via newsletter or follow us on Twitter to stay updated.

By popular demand, this week we’re rolling out support for Swiss Franc in our Checkout. Freemius already supports selling in various local currencies, and this addition will help makers offer a more localized purchasing experience to customers in Switzerland.

To enable it, simply go to Developer Dashboard → Plans and add the currency from the UI.

Swiss Franc currency option in the Plans UI

Once added, Swiss Franc will become available in the Checkout.

Checkout displaying prices in Swiss Franc

You can learn more about selling in local currencies in our Checkout documentation.

August 4, 2026

Freemius provides seamless license activation for Apps. Makers selling downloadable applications can delegate license activation to the Freemius API. After a purchase, Freemius automatically sends the license key to the customer, who can then activate the product by entering it inside the application.

However, we understand that some makers prefer to manage license activation in-house. In such cases, license keys generated and shared by Freemius may be unnecessary and could confuse customers.

To address this, we have introduced a new option in the Developer Dashboard that lets you hide license keys from your customers. From your product’s dashboard, go to Settings → License Keys and disable the Show license keys to customers switch.

Developer Dashboard setting for hiding license keys from customers

Once disabled, Freemius will no longer send license keys to your customers through email or expose them in the Customer Portal.

You can then use events and webhooks to implement your own licensing automation. We recommend listening for license.created, license.extended, and license.expired, and other related events, which Freemius fires at the relevant stages of the license lifecycle.

August 4, 2026

This week, we rolled out a few quality-of-life improvements to the Developer Dashboard.

Bug Fix for the Payment Refund Action

We noticed a UI bug where the Developer Dashboard would incorrectly initiate an API request to cancel the subscription associated with a lifetime payment when processing a partial refund. Since lifetime payments do not have an associated subscription, the request would eventually fail and create a confusing refund experience.

the partial refund action for a lifetime payment

We have rolled out a fix so that partial refunds for lifetime payments are now processed without attempting to cancel a subscription.

Improved Team Member Page UI/UX

Freemius allows you to add team members to manage your product with different roles and levels of access. However, we noticed that the UI did not clearly explain that the email address being added must already be registered with Freemius.

updated team member invitation UI

We have updated the UI to make this requirement clearer and help makers avoid confusion when adding team members. We have also updated the documentation with additional guidance.

August 2, 2026

Freemius includes a marketing automation feature that sends emails after a product purchase and installation to collect reviews from your customers. This is a great way to build social proof based on genuine customer feedback.

the automated customer review request email

For example, you can display these reviews in the Checkout to help boost your conversion rate.

customer reviews displayed in the Checkout

Until now, this feature was available only for WordPress and App products. With today’s deployment, we are extending it to SaaS products as well. Seven days after a purchase, Freemius will automatically send the customer a request for a review.

The feature is enabled automatically for all SaaS products on our platform, so you do not need to configure anything to start collecting reviews. You can then use the Freemius API to fetch and display them on your website or pricing pages.

 

July 21, 2026

This week, we’re rolling out several UI enhancements and bug fixes in our Developer Dashboard.

Fixed HelpScout Integration UI

Freemius allows you to connect your HelpScout account to improve your support experience. Customer purchase and licensing data appears directly inside the HelpScout panel. In addition, you can connect HelpScout Docs, which Freemius will use within the built-in support form.

HelpScout integration settings in the Developer Dashboard

However, we noticed a small UI glitch that pushed some components of the integration form down the page. We have rolled out a fix and, in the process, refreshed the page design to make it more consistent with the rest of the application.

Improved Deployment UI

We noticed a minor alignment issue in the deployment UI within the Developer Dashboard.

Deployment interface alignment in the Developer Dashboard

We have fixed the issue, making the deployment interface cleaner and more consistent.

July 14, 2026