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All
- Is Freemius a WordPress.org Compliant?
- What makes Freemius WordPress.org compliant?
- Can I use Freemius Insights with EDD or WooCommerce?
- Can I use Freemius Insights on CodeCanyon and ThemeForest?
- Can I use Insights in my Premium only plugin or theme?
- Can I use Freemius with my theme?
- Will you share the captured emails with someone else?
- What payment methods can I accept with Freemius?
- Can I customize the opt-in screen?
- Do I need to set up a gateway to sell with Freemius?
- What currencies do you support?
- Does Freemius store customer credit card numbers on Freemius servers?
- Is Freemius Checkout PCI compliant?
- Is Freemius In-App/Dashboard checkout PCI compliant?
- Can I customize the in-dashboard pricing and checkout pages?
- Do you support coupons?
- Does Freemius support EU VAT?
- How much do I have to generate in order volume using Freemius before I can get paid?
- Can I refund my customers?
- Do you offer automated recurring/subscription-based billing?
- How long will it take until the customer sees the refund?
- What happens if a customer disputes a payment / chargeback?
- Do you offer specialized pricing for micro-transactions like on Apple’s App Store or Google’s Android Market?
- How do you handle downloads and file hosting?
- What provision is there for users to export their data if they wanted to leave the platform?
- Can I customize the ‘From’ addresses of the email messages sent by Freemius?
- Do you support affiliates?
- What is your pricing?
- What does the license renewal process look like for customers?
- How can I send emails to my users and customers?
- Does Freemius support prorating?
- Can I offer a free trial to my users?
- How do trials work if I have a free version on WordPress.org?
- Can I offer a paid trial to my users?
- Is your SDK RTL compliant?
- Under the "Sites" menu, what is the difference between "Plan" and "Is Premium"?
- Will selecting "deactivate license" under user account in WordPress cancel the billing / subscription?
- What languages is your WordPress SDK translated to?
- How to switch the language on the pricing and checkout pages in the dashboard?
- Can I protect my premium offering if the user cancels the trial or if the trial is over and the user didn't upgrade?
- Can I offer a discount on license renewals?
- Can I upsell multi-site licenses?
- Are there any additional fees for receiving payments through PayPal?
- What will my customers see on their Credit-Card and PayPal statement?
- I received a subscription notification without a payment notification, what’s going on?
- How can I get paid? How do I get my earnings?
- Why is the active installs metric on WordPress.org different than the one on Freemius?
- Checkout
- Emails
- Analytics & Insights
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Licensing
- Can I upsell multi-site licenses?
- Can I offer a discount on license renewals?
- Will selecting "deactivate license" under user account in WordPress cancel the billing / subscription?
- Can I offer a paid trial to my users?
- Can I offer a free trial to my users?
- Does Freemius support prorating?
- What does the license renewal process look like for customers?
- Can I protect my premium offering if the user cancels the trial or if the trial is over and the user didn't upgrade?
- How do trials work if I have a free version on WordPress.org?
- How do you handle downloads and file hosting?
- Do you offer automated recurring/subscription-based billing?
- I received a subscription notification without a payment notification, what’s going on?
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Sales
- What payment methods can I accept with Freemius?
- Do you support coupons?
- Do I need to set up a gateway to sell with Freemius?
- What currencies do you support?
- Does Freemius store customer credit card numbers on Freemius servers?
- Is Freemius Checkout PCI compliant?
- Is Freemius In-App/Dashboard checkout PCI compliant?
- Does Freemius support EU VAT?
- How much do I have to generate in order volume using Freemius before I can get paid?
- How can I get paid? How do I get my earnings?
- Do you offer specialized pricing for micro-transactions like on Apple’s App Store or Google’s Android Market?
- Can I customize the in-dashboard pricing and checkout pages?
- Can I refund my customers?
- How long will it take until the customer sees the refund?
- What happens if a customer disputes a payment / chargeback?
- Do you support affiliates?
- Does Freemius support prorating?
- Under the "Sites" menu, what is the difference between "Plan" and "Is Premium"?
- Can I upsell multi-site licenses?
- Are there any additional fees for receiving payments through PayPal?
- What will my customers see on their Credit-Card and PayPal statement?
- My Account
- Freemius SDK
