Welcome to the changelog section of Freemius, here you'll find our weekly technical update notes. You can subscribe to all posts via Newsletter or follow us on Twitter to stay updated.
As part of our ongoing rebranding initiative, we’ve rolled out another batch of rebranded system emails this week.
For example, if you’ve recently received cart recovery or trial-related emails, you may have already noticed the fresh new design.
Please stay tuned as we soon bring the changes to more of the system.
We recently released a major update to our Checkout, making it fully compliant with the upcoming EU accessibility law. Today, we’re excited to share that the Freemius Customer Portal is now also compliant.
The Customer Portal now adheres to the WAI accessibility guidelines, covering both mandatory requirements and best practices. We’ve ensured proper contrast ratios, clear focus states, and fully accessible interactive elements for all users.
This update ensures your buyers can seamlessly access their order history and license details, regardless of their device or assistive technology. If you’re embedding the Customer Portal on your own website, this also helps you remain compliant with the EU accessibility law coming into effect on June 28th, 2025.
Alongside these changes, we’ve introduced a soft rebranding of the Customer Portal using our new color palette. These updates have been implemented carefully to avoid breaking any of your existing custom CSS overrides.
This rebranding is just the beginning. Stay tuned as we continue modernizing the Customer Portal with more improvements in the coming months.
In another round of polishing the customer invoice, we’re glad to announce the following improvements:
Invoices will now properly display discounts, even when the plan or coupon configuration changes. This not only makes the breakdown easier to understand but also ensures there are no discrepancies in the calculated amounts.
We identified and fixed an issue where, in some cases, the maker’s email was incorrectly shown as the support email. The invoice will now correctly use the support email configured either from the product itself or from the store of the product.
We’ve updated the number rendering to use our branded monospace font. This improves visual alignment of all amounts on the invoice, making it easier to read and verify.
We noticed a glitch in rare edge case scenarios where the tax percentage values could appear slightly off. This issue has now been resolved, and the tax amounts will be correctly rounded and displayed.
We are releasing a few minor yet impactful enhancements to our Developer Dashboard this week.
Freemius events and webhooks are a powerful way to build seamless SaaS integrations — for example, listening to the license.created event and responding to it within your app.
The Developer Dashboard already includes a UI to view these events and even resend them for testing or debugging. However, we found a bug that prevented filtering events by webhook status. This has now been fixed, and the status filter works as expected.
Some pages — such as the Earnings page — weren’t fully optimized for mobile viewing.
We’ve addressed this, ensuring those pages are now responsive and easier to use on-the-go.
We are excited to announce the following updates in the Developer Dashboard and Customer Portal:
The license creation feature is a great way to manually create licenses for your affiliates or partners.
With this new update, when you enter an email address during license creation, if the user has already activated your product, the associated sites will now be displayed. This makes it easier to auto-activate the license to the correct site.
Whether you’re creating licenses for existing users or for potential affiliates testing your product, this new flow simplifies the experience for both you and your users. You no longer need to share the license key manually — it will just work.
We identified a bug where the “Remember Me” option in the Customer Portal login was not always respected. This has been addressed, and the option should now work as expected.
Continuing with our rebranding project, this week we are releasing the following two updates:
Following our recent release of rebranded customer invoices, we have addressed some UI alignment issues. Certain elements, such as the “PAID” badge, were not properly aligned. These issues have now been fixed.
We have released another set of makers emails with the new rebranded design.
These emails are sent by Freemius when certain events occur, such as when a new purchase is made or when a review is submitted etc. Please stay tuned as we roll out the update to more parts of the system.
At Freemius, we care deeply about optimizing Checkout conversions. Whether it’s the billing form, upsells, or the cart, every part of our Checkout experience is built with conversion in mind. This week, we’re rolling out another small but impactful optimization.
The card brand icons shown during Checkout are now localized based on the selected billing country. For example, buyers in the Netherlands will only see VISA, Mastercard, and AMEX — while less relevant options like JCB or Discover are hidden. This change reduces visual clutter and helps buyers quickly recognize and select their preferred payment method.
This week, we are rolling out the final batch of our API endpoints that were pending documentation. You can access them directly from our API documentation website. This batch primarily focuses on Reviews and Licensing, making app integration significantly easier.
With this, we’re wrapping up our commitment to fully documenting the entire API using the OpenAPI specification. Going forward, any new endpoints or changes will be documented on an ad-hoc basis as part of our regular changelog updates.
If you’re a software maker looking for a rich, OpenAPI-compliant integration API, be sure to explore our documentation and developer resources.
We’re excited to announce that the Freemius Checkout is now fully compliant with the EU Accessibility Act, which comes into enforcement on June 28th. This means that by using Freemius Checkout, your website remains compliant with EU law.
But we didn’t stop at just the legal requirements. We’ve gone a few steps further by also implementing recommended accessibility best practices, making sure our Checkout delivers an inclusive and user-friendly experience for everyone.
Here are some of the key improvements we’ve made:
We updated color schemes and font sizes to ensure compliance with WCAG 2.2 Level AA.
Additionally, all interactive elements like buttons and links now have clear focus states, supporting both keyboard and assistive tech navigation.
We audited and improved keyboard navigation across the entire Checkout experience. There are no keyboard focus traps, and every component is now fully navigable using the keyboard, with relevant focus states clearly visible at all times.
Freemius Checkout is dynamic. Price calculations and form updates happen in real-time.
We’ve added ARIA live regions to ensure screen readers can detect and announce content changes appropriately.
All form validation errors are now descriptive, with appropriate ARIA roles applied.
We’ve audited all form elements, both native and custom, to ensure:
We’ve manually audited and optimized our Checkout experience to ensure it works seamlessly with screen readers including VoiceOver (macOS/iOS), NVDA, and JAWS. You can watch a demonstration in the video below.
This update reflects our continued commitment to accessibility and inclusivity, ensuring that everyone, regardless of their browsing method, can interact with Freemius Checkout with confidence.
Our JavaScript SDK has also received accessibility enhancements:
×) button is now always visible, not just on hover If you are using the hosted version of the SDK (https://checkout.freemius.com/js/v1/) then no action is necessary from your side. If you’re using the npm package, then we urge that you update as soon as possible.
With these improvements wrapped up for the Checkout, our next focus is the Customer Portal.
Stay tuned for further updates and if you notice any accessibility issues or have suggestions, reach out to our support team. We’d love to hear from you!
Following up on our rebranding project, we are super stoked to announce the availability of rebranded customer invoices as well.
All invoices generated by Freemius now come with a fresh, modern design. Customer invoices can be accessed from two places:
This sleek new look isn’t just a facelift, it signals to your buyers that they’re dealing with a modern, reliable, and forward-thinking platform.
If you take a closer look, you’ll notice the invoice now includes a masked license key and the ID. This helps buyers quickly identify the purchase they’re looking for. It also improves support workflows — when buyers share invoices with you, you can easily cross-reference them with license keys in the Developer Dashboard.
Stay tuned as we continue rolling out more rebranded components across the platform.
This week, we’re releasing a few minor but helpful UI/UX and internal link improvements to the Developer Dashboard.
As part of our ongoing rebranding project—where we’re modernizing every aspect of our platform and product—we’re excited to announce the next phase: emails.
We’ve redesigned our email templates and have begun rolling them out gradually. Starting today, you’ll see the new modern look for several purchase-related emails.
In the next few weeks, we’ll be rolling out more transactional emails, including those sent to your customers and users.
These changes are non-breaking. Any existing customizations will remain intact. For customer and user emails, you’ll need to opt in to the new system. Stay tuned—more details coming soon.
A while ago, we announced a new feature for the Checkout allowing you to set a redirection URL after a successful purchase. Initially, this was limited only to SaaS products.
However, based on feedback from our makers community, we’re now unlocking this feature for all product types supported by Freemius.
A post-checkout thank you or “purchase completed” page can be useful in many scenarios, especially when the Hosted Checkout link is shared via email, social media, or other marketing channels.
To get started, head over to the Plans → Customization section and enable the Checkout Success Redirection switch. More details are available in our documentation.
amount, tax, and currency as query parameters.action query parameter has been extended to include:
payment_method_update – When the buyer has just updated the payment method without changing any plans or pricing.license_update – When the buyer has updated the plan or pricing of the license.We’ve rolled out updates to the recently released API endpoint for generating upgrade links for licenses.
currency parameter from the payload documentation. This was mistakenly included earlier — Freemius does not support changing currency through the license renewal or upgrade flow.Upgrade links provide a great UX for your buyers to manage their subscriptions. You can find the detailed documentation here.
We noticed an issue in the deployment update API endpoint where the limit value was incorrectly accepting negative integers and converting them to 0.
The limit value is used for staged rollouts — a great way to gradually release deployments, helping to catch bugs earlier within a tighter feedback loop. However, due to this bug, an incorrect value would essentially disable staged rollout altogether.
This bug has now been fixed. Additionally, we’ve updated the UI to prevent negative values from being submitted.
Previously, we released a feature that allows you to enforce a single-subscription model for your SaaS.
When this feature is enabled, our Checkout shows an error message if an already subscribed user attempts to subscribe again.
With this release, we’ve enhanced the UI by automatically including a link that directs users to upgrade their subscription. The link leads to the Freemius-managed Customer Portal, offering an out-of-the-box experience for your buyers to manage their purchases and licenses.