Showing Reviews and Money-Back Guarantee in the Checkout

To improve sales conversion, the checkout includes two social proofing UI components:

• Money-back guarantee, which displays the product's refund policy.
• Featured Review, which displays a featured review.

When the checkout opens as a standalone page or as the Hosted Checkout, both components appear automatically.

However, in the Checkout Overlay, you must explicitly enable them using the show_reviews and show_refund_badge settings.

Displaying Reviews or Testimonials

To display reviews or testimonials, ensure that you have at least one review to feature. Here's how to manually add a featured review to your product:

1. Go to your product in the Freemius Dashboard.
2. Click on the Reviews tab.
3. Click the Add Review button to add a new review, or select an existing review to edit.
4. Fill in the review details, including the reviewer's name, content, rating, and any other relevant information.
5. Select the Featured checkbox to mark the review as featured.
6. Click the Save button to save your changes.

If you have multiple featured reviews, the most recently added one will display.

Showing a specific review

You can also specify a particular review to display in the checkout using the review_id setting.

Displaying the Money-Back Guarantee

To display the money-back guarantee component, first set up the refund policy in the product "Plans" settings. Here is how to configure the refund policy.

If the refund policy is set to "No Refunds," the money-back guarantee component will not appear in the checkout.

In overlay mode, set the show_refund_badge setting to true to display the money-back guarantee component in the checkout.