Changelog

Welcome to the changelog section of Freemius, here you’ll find our weekly technical update notes. You can subscribe to all posts via newsletter or follow us on Twitter to stay updated.

This week we are releasing additional fixes and enhancements to the Customer Portal. These changes are aimed at providing a better experience for your customers.

Better Site and Subscription Details

We cleaned up the sidebar that displays site, subscription, or license details.

Site details in Customer Portal

Depending on the context, the most relevant information is now displayed first. Additional information and configuration options, such as “License security“, are now placed inside an expandable section. To make the experience smoother, the UI will also remember whether a user has expanded any of these sections.

Better FAQs

FAQs are now displayed based on the relevant products available in the store.

Customer Portal FAQs

For example, if the user hasn’t purchased any WordPress products, or if your store doesn’t sell any, the “Installation” (or website-related) FAQs will no longer be shown. Similar improvements have also been applied to the Support Contact Form.

March 10, 2026

This week we are rolling out a useful update to the Store Settings page in the Freemius Developer Dashboard. Previously, all store configurations were displayed on a single page, which made it difficult to quickly find the relevant settings. Many makers also shared similar feedback with us.

To improve the UX, we are now grouping related settings into separate tabs.

Store page in the Developer Dashboard

For example, the basic configuration is now grouped under the “Information” tab. If you’re looking to embed the Customer Portal, you can now find it under the “Customer Portal” tab.

Customer Portal config under stores

Additionally, we have fixed a few minor UI glitches across the Developer Dashboard. We hope this change makes it easier for you to navigate and manage your store settings.

March 10, 2026

Freemius supports tax refunds against a valid tax ID. For example, if a customer forgot to enter their VAT number during checkout, you can issue the refund from the Developer Dashboard. The associated subscription will then be updated and the tax amount will be exempted using the reverse charge mechanism.

Norway tax refund

We identified an issue in the Developer Dashboard where the tax refund option for Norway was not working properly. This has now been fixed.

March 10, 2026

We identified a regression in last week’s email style update where the footer was mistakenly pushed inside the main email content area. This unintentionally made the “Sent by Freemius” line more prominent. When sending emails to customers on your behalf, our goal is to give better visibility to your product.

Email footer

With that in mind, we have deployed a fix as shown in the screenshot above. We also ensured the footer renders nicely in dark mode for email clients like Gmail.

March 10, 2026

With the evolution of AI, our software industry has taken a huge leap. Language and technical complexity are no longer barriers to creating software. Anyone with a product idea can now build applications and SaaS products with platforms like Lovable, Bolt, etc.

Once such software is created, there’s often value in sharing it with others—and eventually monetizing it. At Freemius, we understand this can be challenging for non-technical makers.

With that in mind, and to make it super easy for everyone to integrate Freemius Checkout and monetization, we’ve released a guide for a full end-to-end integration of Freemius with Lovable.

Lovable Integration Guide with Freemius

It all happens with a single prompt:

Implement the Freemius integration based on the knowledgebase content.

The outcome is as impressive as this:

  • Integrated Pricing Page and Checkout: Your users will see the pricing you’ve configured in Freemius and will be able to purchase your product through the Freemius Checkout.
  • Gated Premium Features: Easily gate premium features behind a paywall, and only allow access to users who have purchased your product.
    Paywall UI in Lovable App
  • Integrated Accounts Page: Show active subscriptions and payments right within your app. Also link to the Freemius Customer Portal for advanced account management.
    Accounts Page

Head over to our docs to get started with the integration.

March 3, 2026