Changelog

Freemius Backend

• The developer billing update/creation endpoint now supports country names with commas.
• ‘Support specialist’ and ‘Developer’ roles in the Team now have permission to update the billing of users.
• The checkout and pricing apps are now running GA4 instead of GA3 (soon to be deprecated).

Freemius website and blog

• Some optimization with the website and blog caching to make them load faster.
• Various SEO work (thanks to our new team member Ymreb Concepcion).

Developer Dashboard

• Updated legacy GA3 to new GA4.
• Some in-house updates.

Customer Portal

• We’ve updated legacy GA3 to the new GA4.

Backend changes

• Minor edge case fix in the weekly reporting system.
• Data sanitization in some internal systems.
• Fixed a minor edge case issue in PayPal dispute sync system.
• Fixed a glitch in the password reset mechanism where the reset token in some cases would get invalidated prematurely.
• Enriched the ‘new license creation’ endpoint with a new parameter to optionally white label the license when creating it.
• Updated the system to inherit the white label property when creating child licenses for items in a bundle.
• Increased max file upload size for static files to 120 MB.

Developer Dashboard

• Increased max file upload size for static files to 120 MB.
• Improvements in the instructions inside the Webhooks Integration page.
• Made the payout email notification read-only, since we want to notify developers and send instructions for the invoice.
• Changed read-only notification configurations to be ‘checkable’ only if they were previously off.
• Removed the unnecessary button from the ‘create license’ dialog.

This weekend, it’s our pleasure to announce a wholly reskinned and modernized Developer Dashboard.

The entirety of the application has been reskinned. When you log in for the first time, the system will try to detect your color preference and automatically set the light or the dark theme. You can click on the sun/moon icon beside the Freemius logo to toggle the theme as you please.

Here are some notable pointers.

Modern and better icons set

Our designer Vitalii has worked hard to create modern and meaningful icons for the actions/information the Developer Dashboard provides. Here are some examples:

Redesigned SDK integration page

We have refreshed the design of the SDK integration page to elucidate the steps you need to take to integrate your product with Freemius.

Redesigned Plans page

We’ve made it easier to create new pricing variations and bulk licensing on the Plans page.

.These are but a few of the Developer Dashboard’s new improvements. Please login to your Developer Dashboard now and give us a shout on how you like them.

• Date-time arithmetic audit.
• Bypassed WAF when accessing the checkout in sandbox mode.

This week’s changelog comes with many new features in the Developer Dashboard.

Supporting multiple Foreign Exchange currencies

After we introduced a “Foreign Exchange – USD” virtual currency to display transactional data on the new “Sales Analytics” page, we received a request to support other foreign exchange currencies too. This week, we are releasing that feature.

Apart from the “FX-USD”, you can convert your transactional data into any of the currencies Freemius supports.

Subscriptions and Payments tabs on the Users page are now open by default

Feedback from our partners made us realize that Subscriptions and Payments are the primary things one wants to see when accessing the Users page. It was hidden behind an accordion, which you had to click to view information.

To save you the hassle, those sections are now open by default and load as soon as the licenses are loaded.

Other changes

• Fix: In some cases, the same currencies appeared multiple times in the filtering UI.
• Fix: Internal pub/sub architecture of the app.
  • In some edge cases, the plugin would not display when navigating between pages.
  • When navigating to one store away from another’s product, the state held incorrect data.
• Fix: Race condition when loading subscriptions/licenses of a user.
• Fix: Incorrect URL in the share menu.
• Fix: Login reCAPTCHA not showing up, due to a race condition in loading the script.
• Update: Improved validation in the login/registration/password recovery form.

Following many requests from our partners, we’ve implemented a self-service system to add or update “Bank Wire” payout methods in our Developer Dashboard.

Until now, our partners had to send us bank details manually if they wished to have payouts via bank wire. But with this update, you can do it yourself from the Developer Dashboard’s Profile page.

Changing payout methods to wires

Go to My Profile at the top-right corner of the Developer Dashboard and scroll to the section that says Payout Method(s). Under the Payout Method column, you’ll find that selecting Bank Wire (or Wise) will open a popup where you can enter your bank details.

All of your details are saved securely in our server under heavy encryption.

Setting different bank accounts for different currencies

At Freemius, we support selling in three currencies.

You can choose to…

• Use the same bank account for different source currencies and convert them to the same target currency. In this case, Freemius will do the conversion for you (if applicable).
• Use different bank accounts with a different combination of source and target currency and let your bank do the conversion (if required).
• If your bank account supports different target currencies, then you can configure the same bank account to get paid in multiple currencies too.

You can set up three bank accounts if you’re selling in all three currencies.

For existing partners with wire payouts

We have imported data for all of our partners who are already using the wire payout. You will see the form already populated with the bank account details you shared with us.

Freemius Backend/API

• Supporting API for developers to manage their own bank accounts for payouts.
• Fixed some date/time-related logic in the backend.
• Implemented functionality to handle rare edge case products where the configured slug is not the same as the WordPress.org slug.
• Disabled sending the activation email during an uninstall opt-in event.
• Improved some internal logic related to webhooks processing.

Developer Dashboard

• Fixed some styling and behavioral issues in the New Products form.

Following feedback from many of our partners, we’re releasing a bunch of enhancements and fixes to the newly introduced Multi-store sidebar in our Developer Dashboard this week.

Better Stores and Products list navigation

We are now showing the number of products associated with a store when browsing the STORES list.

This will indicate if a store has no product. We hope this will be useful for identifying ‘accidentally’ created stores that you may no longer want to use and would like to delete.

When creating a new product under a store, the sidebar will now show the Stores header with the Products page being highlighted to better reflect what status you’re in.

The add-ons will now appear with a better UI to indicate which product they are under.

Following feedback, we have started adding a tooltip to show the full name of the product when hovering. This is useful if you have many products with similar names that are ‘trimmed’ to accommodate the space.

Improved search UX

When searching through products (which will only show up if you have more than 7 products), we now hide the Store title so that you can focus on the product names themselves.

Developer Dashboard

• Fixed edge case bug that prevented users from going to the SETTINGS page of an empty store.
• Fixed a related edge case bug where if you left the Developer Dashboard from an empty store and then logged in again, you would land on a broken Store Dashboard page.
• Added configuration to increase upload size for deployments for specific products.
• Fixed an issue where clicking on the Count cell of the deployment page didn’t take it to the correct page.

Freemius API/Backend

• Fixed an issue in store scoped endpoint for handling a license entity belonging to a developer.
• Allowed larger file upload size limit for specific products.

Backend/API

• Cross-Origin Resource Sharing (CORS)-related enhancements, and supporting CORS for the /checkout/geo.json API endpoint.
• We began supporting the licensing unit in the ‘Cart Recovery Email’ system.
• Added Kinsta staging URL support.
• Improved the currency auto-detection in the checkout.
• Fixed the Affiliate Coupons API endpoint issue that was preventing the new Multi-store Developer Dashboard from creating/reading coupons related to affiliates.

Developer Dashboard

• Fixed broken links in the Deployment product page.

Backend/API

• Copy fixes for non-bundled products’ EULA.
• We now allow a minimum value of 2.9 when setting pricing.

Developer Dashboard

• Fixed a bug in the Analytics Filtering UI, where it would show “Multiple Plans” although only one plan was selected.

As another push to bring the Multi-store Developer Dashboard out of beta, we are glad to announce the following big features:

Multi-currency sales analytics

For those of you who are selling with multiple currencies, you’ll be glad to know that we’ve included a new feature in the Sales Analytics page to show all your transactions with a Foreign Exchange rate. Previously you could select only one currency at a time.

After getting some feedback from our partners, we have included a special “FX USD” currency which will take all your transactional data and convert the non-USD currencies with the current day’s exchange rates.

Refreshed Sidebar

This has also been on our to-do list for a long time. Before taking the Multi-store Developer Dashboard out of beta, we wanted to make sure we are giving a simple and intuitive experience when switching between stores and products.

Following several rounds of feedback and many brainstorming sessions within the team, we’ve come up with a sleek tabular interface to list and switch between all your stores and products.

You can click on any of the tab buttons and it will show you the corresponding list. You may click on it again and it will toggle you back to the current view.

Improved date picker in the Analytics pages

To make the date pickers in the analytics page more intuitive, we have made the following changes.

• When you pick a date on the sales and audience analytics pages, the UI – if needed – will automatically change the resolution (from daily, weekly, monthly, etc.) to best accommodate the dates you have selected.
• When you are changing the resolution, the dates you’ve selected may get changed to accommodate the resolution.

In the future, we want any resolution to support any date ranges. Right now. there are some limitations, for example:

• The “Weekly” resolution will only return data from a Sunday to Saturday, no matter what date you’ve selected.
• Similarly, the “Monthly” resolution will only return data from the first of the selected month.
• For this reason, on the main Dashboard page, we have temporarily disabled selecting custom dates.

We are working on a mechanism to fix this ASAP. Please stay tuned.

Showing deleted entities in Sales Analytics filtering

We noticed that the new Sales Analytics filter was neglecting any deleted plans, billing cycles, licenses, etc. For the time being, we are handling this by adding a new filter option called “Deleted Licenses” in all filters (checked by default, if any).

We are working on a robust solution to be able to see and filter through the deleted plans/licenses/billing cycles, etc.

Miscellaneous fixes

• Fixed a regression when plans of a product are not loaded properly when switching between products of different stores.
• Fixed regression when the “Integration Code” pop-up would appear incorrectly when navigating to the plans page.
• Fixed regression when deleting pricing didn’t work.
• Fixed regression when the “Sales Analytics” incorrectly started to show up for non-monetizing products.

• Implemented a mechanism to disable user notification emails for a specific product (upon request by the product owner).
• Fixed “Special Coupons” handling in the new “Setup Checklist” system.
• Added exchange rates in the API endpoint related to the Developer Dashboard to make the FX currency work.
• Fixed an edge case issue that was happening when deleting a user who was already associated with another user with the same email address.
• Fixed an issue in the store creation endpoint to auto-assign default values.
• Various visual improvements to our blog.

License unit concept in User Dashboard and emails

After receiving feedback, we have implemented features to introduce a license unit in our User Dashboard and emails sent by Freemius. We’ve always associated licenses with ‘sites’ or ‘websites’ where they are active. We called it the same, for example: ‘Single-Site License’ or ‘5-Site License’, etc. But some of our partners required more and needed a way to customize it. For example, if one is selling licenses per user, then they may want to call it ‘5-User License’.

Given the usage, we didn’t feel we needed to introduce a system-wide configuration. Instead, we enabled the feature, and only when requested by a partner specifically. So if you need to customize the unit associated with a license, please get in touch with us by clicking the ‘Help’ button from the Developer Dashboard.

Miscellaneous changes

• FIX: Edge case bug fix when activating sites from a WordPress Multi Site Network.
• FIX: Some edge case scenarios with refund mechanisms involving VAT.
• UPDATE: Some LastPass-related compatibility fixes in the User Dashboard.

Following on from our previous release of “UX improvement in the new Product Form“, we’ve been developing a robust onboarding system for our new and existing partners.

The Freemius platform provides many features for our partners. There is a lot to explore: from email white-labeling and special coupons to automated marketing.

Up until now, developers had to figure out things for themselves without structured guidance. With this release, we are proud to announce that such a system is now available in our Beta Developer Dashboard.

Exploring the Setup Checklist

On the bottom left of the product sidebar, please click on the new button Setup Checklist. This will take you to the page with instructions and actionable items for you to finish setting up your product.

If you don’t see this button, it simply means that your product is completely set up according to the recommended steps.

Completing the checklist

Depending on your product, you might see up to three checklist sections.

Get Started Checklist

This is the bare minimum you’ll need to complete to make your product work with Freemius. Once you’ve finished it, the items will be automatically marked as checked.

You can also click on the grey Checkbox icon to temporarily dismiss an item. Once you finish the setup, the item will be marked as done by our system.

Customize Checklist

These are the steps to ‘while-label’ or ‘customize’ Freemius to behave like your existing website. For example, you might have a website domain https://my-awesome-plugin.com and would like Freemius to send emails from [email protected]. This list will show you how to do that.

Generally, these items are not mandatory and Freemius can work without them, but we highly recommend that you follow the walkthrough and finish setting them up.

You can click on the button on the right to dismiss an item.

Grow Checklist

These steps will help you get the most out of Freemius. Things like special coupons and the affiliate program appear here. Just as before, none of these steps are mandatory and you may dismiss any items you don’t want.

Some FAQs related to the Setup page

Do I need to complete all the steps to sell with Freemius?

All items apart from the Get Started list are optional. Please use the Setup Checklist page as a guide to understanding what you can do with Freemius. You are free to choose which items you want and can dismiss the items not relevant to you.

I dismissed an item but now I’d like to use it. Is there a way to access it?

Click on the Green Checkbox button again to reactivate the item. Or, you can simply follow the instruction and take the necessary steps. The item will be marked as done automatically.

I see some items crossed out with a green checkbox and I can’t click it. What’s up?

Those items are marked as ‘done’ by our system because you’ve already followed the required steps. Since there’s no point in toggling its status, it now appears as read-only.

Do I need to register a new product to start using this system?

Absolutely not. If you have a product with Freemius – no matter for how long – you will find the new button when you visit the product page from the Developer Dashboard. If the button is not appearing, it means your product is 100% set up.