We identified a UI inconsistency where the default profile picture in the Customer Portal was still referencing older assets from before our rebranding.
This has now been updated to ensure visual consistency across the Customer Portal, Developer Dashboard, and Checkout.
March 31, 2026
This week we are releasing a new feature aimed at App makers. When selling apps, makers often want to provide access to the application immediately after purchase. To make this easier, Freemius now allows you to configure multiple download URLs for your application.
Simply go to the Settings page of your app and you will see a new tab, Download Links. From there, you can add as many links as you want by providing a label and the URL.
Once configured, the download links will automatically show up in various transactional emails:
They will also appear in the Downloads section of the Customer Portal.
More information can be found in our documentation. If you have any feedback about the feature, please let us know.
March 24, 2026
This week we’re rolling out various improvements and bug fixes to our Developer Dashboard. Many of these updates come directly from maker feedback, while others are aimed at improving the overall UX.
Freemius allows you to easily transfer your product to a new owner. This is especially useful when acquiring or selling a business.
We noticed some inconsistencies in the transfer dialog UI, especially around transferring a product to the new owner’s store. To make the flow easier to understand, we have revised the UI copy.
The product settings page intentionally does not auto-update when configurations are changed. Since some changes can have important side effects, we require makers to click the Update button for the changes to take effect. However, because the button was placed below a long form, it was easy to miss and often caused confusion.
To improve this:
In addition, we noticed that the Delete button was placed next to the Update button.
To make the action completely separate, we have moved the Delete button to a separate section and added a disclaimer for this destructive action.
Freemius allows you to easily process refunds. The refund form is also quite powerful, letting you choose what to do with the associated subscription and license.
However, we noticed that showing options related to WordPress licenses in the SaaS context could be confusing. In WordPress, our SDK treats license flags such as expiration and is_cancelled differently depending on how plans are configured. This gives makers flexibility to block updates while keeping paid access, or revoke paid access altogether. SaaS products, on the other hand, do not have the same behavior or configuration model.
To make the refund flow clearer, we now show only two license-related options in the SaaS refund dialog: whether to keep the paid benefit or revoke it. We hope this makes the system simpler and more intuitive for our SaaS makers.
March 24, 2026
We are deploying a small update to our Customer Portal to make it better suited for SaaS products.
March 24, 2026
Last week we released beta support for the Hrvatski language in Croatia. This week, with help from our maker community, we are glad to release it out of beta.
This means you can now simply use the auto value for the language parameter, and buyers coming from Croatia will see the Checkout in their language.
If you would like us to translate our Checkout into your own language, please feel free to get in touch with our support team and we can work it out.
March 24, 2026
