Changelog

Welcome to the changelog section of Freemius, here you’ll find our weekly technical update notes. You can subscribe to all posts via newsletter or follow us on Twitter to stay updated.

We are deploying a small update to our Customer Portal to make it better suited for SaaS products.

SaaS customer portal

  1. The default landing page will now be Subscriptions instead of Invoices, so buyers can immediately see their active plans.
  2. The subscription detail side pane will no longer show license details, since they are not relevant to buyers and are used internally by SaaS products to maintain entitlements.

March 24, 2026

Last week we released beta support for the Hrvatski language in Croatia. This week, with help from our maker community, we are glad to release it out of beta.

Checkout Now Fully Supports Hrvatski

This means you can now simply use the auto value for the language parameter, and buyers coming from Croatia will see the Checkout in their language.

If you would like us to translate our Checkout into your own language, please feel free to get in touch with our support team and we can work it out.

March 24, 2026

This week we’re rolling out various improvements and fixes to our emailing system.

Customize Trial Started Email

Following up on our last deployment, where we enabled makers to customize emails, we have added a new email to the customization list: the “Trial Started” email.

Trial email customization

We understand that the trial email plays an equally crucial role as the new subscription or purchase email, since many Apps & SaaS products use trials to onboard customers. With this rollout, our emailing system becomes more customizable to better support your software business needs. Please reach out to us if you have additional requirements.

Other Fixes

  • The tone customization setting was not respected for a few emails. This has now been fixed.
  • We also fixed an issue with markdown processing in some emails.
  • We fixed the retrieval of the last 30 days of email logs from SendGrid, which in some cases—especially for products without proper DKIM configuration—was not working correctly.

March 17, 2026

This week we are rolling out a significant upgrade to our Customer Portal, aimed specifically at App makers. Our system already allows you to handle license key activations using the Freemius API. Once a license is activated, an “Install” entity is created on our end.

However, until now, buyers did not have a simple or proper way to view and manage those activations from the Freemius Customer Portal. To deactivate a license, they had to rely on the app itself or contact the maker, which did not provide the best experience.

Starting today, we are introducing a new Activations page in the Customer Portal. From here, your buyers can see the devices or instances where the license has been activated.

Activation page Customer Portal

Clicking an item will also show the corresponding plan and provide an easy option to upgrade or downgrade.

Activation details Customer Portal

In addition, buyers can now deactivate a license directly from a device by clicking the deactivate button. A confirmation step is shown before the license is actually deactivated.

Deactivate License from the Activations page

Other Improvements

In addition, we have also refined other sections like Websites and Downloads to make them more suitable for all kinds of products. For example:

  1. The Websites and Downloads pages will no longer show App or SaaS products, and they will be completely hidden if no WordPress or template products exist in your store.
  2. Similarly, we no longer show the Licenses page if the store contains only SaaS products, since these do not expose the license key.

Please stay tuned as we continue rolling out more features for App makers. Coming up next is support for configurable download links.

March 17, 2026

This week we rolled out the following updates for the Freemius Checkout.

Billing Cycle Now Defaults to the License

We found that our Checkout defaulted to the annual billing cycle in the context of a license update. This could create confusion for buyers, especially when renewing their license from the Customer Portal or upgrading to a different plan. To make the experience more consistent, Checkout will now respect the billing cycle of the license by default.

Checkout License Update

You can still generate custom upgrade links with a different billing cycle, for example to promote an upgrade from monthly to annual, and that behavior remains unchanged.

New Hrvatski Language Support for Croatia

We have released beta language support for Hrvatski. To use it right away, simply pass language: 'hr' while configuring the language of the Checkout.

Croatian language support for Freemius Checkout

Our Checkout already supports the EUR currency, and with this release we hope to make the buying experience feel more native for buyers in Croatia. The translation is currently in beta as we gather feedback from makers. Once it is out of beta, it will be selected automatically when the Checkout is loaded with language: 'auto'.

March 17, 2026