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Two-Factor Authentication (2FA)

Freemius Developer Dashboard supports Two-Factor Authentication (2FA) to protect your account against unauthorized access.

How to activate 2FA?​

We recommend the Google Authenticator or Microsoft Authenticator app from the Google Play Store or App Store.

  • Go to your Profile (top-right menu).
  • Under the Security section, turn on the Activate the two-step authentication.
  • Follow the on-screen instructions.

Freemius Developer Dashboard - Activate 2FA Freemius

Please also save the generated backup code somewhere safe. The backup code is used to recover your account in case the authenticator app is not accessible anymore:

Save backup code

How to deactivate 2FA?​

You will need the authenticator app to deactivate 2FA.

  • Go to the profiles page again.
  • Simply click on the Deactivate two-step authentication toggle and follow the on-screen instruction.

Deactivate 2FA Freemius

What if I lose my Authenticator app?​

When you register for 2FA, you would be given a backup code. Please use the backup code while logging in to reset the 2FA authentication. After a successful login, please enable 2FA again.

Login with backup code

What if I lose my backup code?​

So as long as you have access to the authenticator app, you can re-generate backup codes.

  • Go to the profiles page.
  • Click on generate a backup code and follow the on-screen instruction.

Regenerate 2FA backup code

If you have lost both your authenticator app and the backup code, please contact us directly through our support. We will use additional validation method to have your account recovered.

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