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Check Earnings, Setup Payout Methods and Get Paid with Freemius

Once you cross the minimum earnings threshold, Freemius automatically makes payments to you for your hard work. All you need to do is add your payout method on the "My Profile" page.

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If you're looking for what countries you can sell from, please take a look at our Supported Countries guide.

How to Check Your Earnings​

To see your current earnings status:

  1. Log in to your Freemius account via the Developer Dashboard.
  2. Click to toggle the menu at the top-right corner of the screen.
  3. Navigate to the My Earnings screen.

On the My Earnings screen, you can see your payable earnings amount based on your accumulated monthly sales.

Set Up Payout Methods​

In order to get paid, you need to set up your payout methods and payout conversion currencies (if applicable). Here's how to do that:

  1. Click the My Profile menu item in the dropdown at the top-right corner of the screen.
  2. Scroll to the Payout Method(s) section.
  3. Configure your payout method for each currency in which you sell.

The following payout methods are supported:

  1. PayPal (default payment method, using PayPal MassPay)
  2. Payoneer
  3. Wire transfer (international and domestic / IBAN / SWIFT)
  4. Wise (formerly TransferWise)

You can also set a different payout conversion currency for each currency in which you sell. International wires can be converted to your local currency. Due to our high volumes, we have negotiated favorable terms with our bank for currency conversion rates and a complete fee waiver on foreign-currency international wires.

Set Up Billing Information to Receive Invoices​

In order to get the pro-forma and reverse invoices, you need to set up your billing information.

  1. Click to toggle the menu at the top-right corner of the screen.
  2. Navigate to the "My Profile" page.
  3. Scroll to the Billing Information section and fill in the relevant fields.

How and When Freemius Transfers Your Earnings​

  • Your earnings are automatically calculated on the 1st of each month.
  • Payout is made on the 10th of each month, with a $100 minimum threshold. If your monthly earnings are below the minimum threshold, those earnings are automatically added to your balance for the next month.
  • To account for the 30-day refund period (that is, refunds to clients who purchase your plugin/theme), earnings for month X are calculated on the 1st of month X + 2. For example, if your gross income between 01/01 - 01/31 was $1,000 and, at the same time, you had to process $500 of gross refunds between 01/01 - 29/02 (for payments during January), your earnings on March 1st will be $1,000 - $500 = $500 (minus commission). If that number surpasses the minimum threshold ($100), which in this case it does, the payout will be processed on the 10th of March. This system allows us to avoid connecting directly to your bank, your PayPal account, or your credit card while still ensuring that you can cover refunds if your clients request them.
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For any clarifications about your earnings, please feel free to contact us.

How Freemius Notifies You About Payouts​

As part of the payout process, Freemius sends two emails:

Payout Schedule Email​

On the 1st of every month, Freemius sends you an email about an upcoming payout. This email has the expected payout details and a link to the pro-forma invoice. You can use the invoice to notify your bank or other system about the upcoming payment.

Payout Email​

Once the payout has been completed, Freemius sends you a confirmation email. It includes a link to a reverse invoice, which you can use for accounting and other legal purposes.

In practice, this is the invoice you are expected to send to Freemius for the payout; however, we generate it on your behalf. It also displays any volume discount, if applicable.

FAQ​

Is it possible to expedite this month’s payout?​

We understand that timely payouts are important, and we strive to process them as quickly as possible. To provide some transparency, here’s an overview of how our payout process works.

On the 1st of each month, we run a script to calculate the exact payout amounts and how they should be distributed. To optimize for the best foreign exchange (FX) conversion rates, we use multiple payout channels. This FX optimization can save you as much as 4% on conversions, which is a significant amount. Additionally, we work to minimize payout transfer costs by using the most efficient payment methods, such as ACH for USD payouts within the US and a UK bank for GBP payouts.

Once the calculations are complete, we initiate transfers to fund the necessary accounts. Payouts are then processed as soon as the funds arrive. Depending on the payout channel and source of funding, this process can take 3-6 business days.

Please note that weekends and holidays may occasionally cause delays, as banks do not process transfers during these times. Our team also takes a well-deserved break on weekends, which can impact the processing speed.

While we currently cannot expedite the payout process, we have designed it to be as efficient as possible while ensuring you benefit from the best FX conversion rates and minimized transfer costs.

Why is the refund amount in the Dashboard different from the refund amount shown in the My Earnings section?​

The refund amount shown in the Dashboard represents the $-value of refunds processed during the selected date range. On the other hand, the refund amount shown in earnings for month(X) is the $-value of:

  • Refunds processed during month(X) and month(X+1) for payments received during month(X); plus
  • Late refunds processed during month(X) of payments that were received before month(X-2)

This process protects against refunds abuse where an attacker can purchase many licenses (e.g., $100,000 worth of licenses) on month(X) and then refund all of the payments on month(X+1). If we ignore the refunds of month(X+1) when calculating the earnings for month(X), the attacker can steal money that way.

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