Using One License for Live / Production, Staging, Dev and Localhost Sites When creating a new plan, by default, generated licenses can be activated on localhost/staging/dev environments without the need to purchase any additional licenses. If you keep that option set as recommended, one license should keep your customers covered. Localhost, staging and development environments …
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Based on studies, 7 out of 10 people who start a checkout process will abandon it before completing the transaction. A common technique to recover some of these lost customers is a Cart Abandonment Recovery emails campaign. Freemius comes with a fully-featured Cart Abandonment Recovery mechanism that will work for you automatically, and out of …
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The MailChimp integration allows syncing user and/or customer emails directly with your MailChimp lists whenever certain events occur within your plugin or theme. Syncing the emails with your MailChimp is super easy! It doesn’t require any coding and only takes a few minutes: Login to your Freemius dashboard and go to INTEGRATIONS -> MAILCHIMP: Connect …
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Historically, many WordPress developers chose to monetize with the add-ons/extensions freemium business model, trying to replicate the success of popular products like WooCommerce. In most cases, the add-ons model is actually not a good fit and we are seeing a market shift towards plans and add-on bundles (similar to plans). Therefore, if you are just …
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Freemius provides a built-in payment recovery system, commonly known as “dunning,” to handle failed payments for subscriptions and one-time purchases. This system automatically retries failed payments and notifies customers about the status of their payments via email. Customers have an easy option to update their payment details directly from the email notifications they receive, which …
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Upon creating a new product on Freemius you should choose which of the 4 available refund policies suits your product and your customers the best. For Plugin Authors: The “Money back guarantee” policy is known to increase conversion rates. Therefore, we do recommend setting up a refund period for plugins. That is, unless your plugin …
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PayPal payment transfers to U.S.-based accounts are free.
For payment transfers to non-U.S. accounts, PayPal incorporates a 2% fee (maximum of $20 USD).
Yes. You can set up custom monthly, annual and lifetime pricing for any amount of licenses.
Yes, you can. Keep in mind though, that our annual and monthly plans renew automatically.
This means that customers don’t have to take any proactive action to renew the license.
In other words, you don’t need to convince the customer to renew. The decision is whether to cancel the license or continue. Unless a customer is unhappy with your plugin or has stopped using it, a renewal discount has no significant effect on that decision.
Therefore, as a rule of thumb, we do not recommend setting a discount for renewals unless your plugin does not provide a continued value (e.g. a migration plugin, or any one-time action plugin). In that case, maybe it is worth setting up a lifetime price.
This is a work in progress.
Currently, the pricing and checkout pages are only in English. Making them translatable is part of our roadmap.
