Freemius allows developers to customize the sender and reply-to email addresses used in transactional emails sent to customers. These settings can be configured at both the store level and the product level within the Freemius Developer Dashboard.
This guide provides instructions for configuring email settings and invoice details to reflect your brand appropriately.
Customizing Email Addresses
Store-Level Email Settings
When configured at the store level, the custom email addresses will be applied to all products under the selected store by default. Here is how to customize the email addresses:
- Log in to your Freemius Developer Dashboard.
- From the top-left menu, select the relevant Store under the Freemius logo.
- Scroll down in the sidebar and select the Emails panel.
- Fill in the required details for label and email address. The details are automatically saved once you focus out of the field.
Product-Level Email Settings
If you wish to override the store-level settings for a specific product, you can configure email addresses at the product level. Here is how to customize the email addresses:
- Log in to your Freemius Developer Dashboard.
- From the top-left menu, select the relevant Product.
- Scroll down and click on the Emails panel.
- Fill in the required details for label and email address. The details are automatically saved once you focus out of the field.
Make Make sure you setup DKIM to verify your custom email addresses so as to minimize delivery issues.
