Yes, you can. Keep in mind though, that our annual and monthly plans renew automatically.
This means that customers don’t have to take any proactive action to renew the license.
In other words, you don’t need to convince the customer to renew. The decision is whether to cancel the license or continue. Unless a customer is unhappy with your plugin or has stopped using it, a renewal discount has no significant effect on that decision.
Therefore, as a rule of thumb, we do not recommend setting a discount for renewals unless your plugin does not provide a continued value (e.g. a migration plugin, or any one-time action plugin). In that case, maybe it is worth setting up a lifetime price.
This is a work in progress.
Currently, the pricing and checkout pages are only in English. Making them translatable is part of our roadmap.
You can check out all of the supported languages and help us translate the SDK (we know you want to be on our hall of fame 😉 ) on our Transifex translations manager.
Deactivating the license will not cancel the subscription.
It’s there for cases in which the customer wants to migrate a license to a different installation (for example, when migrating to a different host or domain).
If you name your paid plan as “Premium” you might get a little confused with the terminology.
The data under the plan column shows the current plan of the install.
“Is Premium” tells if that site is running the free or the premium code version of your module.
Yes. You can offer a Free Trial with a required payment method by setting a trial period in your plan settings and then turning on the “Require Credit Card or PayPal” option.
Yes. You can set a trial period in your plan settings. Just make sure to turn the “Require Credit Card or PayPal” option off.
Proration handles the increase or decrease to the subscription price when a price changes during any period of a subscription. By default, Freemius prorates plan updates (upgrades or downgrades).
We don’t provide a custom emailing mechanism. We might offer this option in the future as an additional paid package.
For now, the best way is to either download the ‘users list’ file from the Users section in the dashboard,
or leverage our webhooks mechanism by pushing users’ details, including emails, to mailing platforms such as MailChimp or Customer.io.
