Churn rate represents the percentage of customers who cancel their subscriptions within a given period. This guide will walk you through different approaches to calculating churn using data from Freemius. Churn as a Key Business Metric Understanding churn is critical for measuring the retention of your software subscribers. It is a key metric often evaluated …
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The Incremental Versions Support (also known as Sequential or Staged Upgrades or Dependency Upgrade) feature allows to control the flow of the update process. When a version is marked as incremental, customers must first update to that version before they can update to any subsequent versions. This feature is useful when introducing some changes in …
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You can easily manage who can access a product via the Team section in the Developer Dashboard. Log in to the Freemius Developer Dashboard. Click the Products tab under the Freemius logo on the top left. Choose the product you wish to manage. Navigate to Team in the menu on the left. Adding a Team …
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This example covers software like desktop apps (macOS or Win) and Chrome extensions that their activation is based on license keys and also any SaaS products that issue a license key to customers. Initial steps Sign up to Freemius. Create a new SaaS or App product tailored to your needs. Go to the Plans and …
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This example covers a SaaS that has a sign-up process, allows a single account-level per user, and can also support account add-ons/extras. Initial Steps Sign-up to Freemius Create a new SaaS product Go to the Plans and configure the plans and prices Checkout Integration You can integrate the Checkout as a modal dialog triggered using …
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Freemius Makers have an affiliate program out of the box that enables their product users market the products they use and earn sales commission. How do you join the program There are multiple ways to sign up/apply to join the program via: Customer Portal affiliate application form Inside your account dashboard, look for the Earn …
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As a product user, this section enables you to see all your previous orders and their details. Generate a printable invoice Freemius always sends a post-purchase invoice to the customer’s email on product makers behalf. However, sometimes users cannot find the purchase email via their inbox. If the product user desires to get a printable …
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Find all the latest versions of the available downloadable software products on this page. You can get the composer scripts if your prefer to use composer as a package manager for product versioning.
Once you’ve completed the integration process, you’ll no doubt want to find out more about the advanced features available with Freemius. This section covers some common advanced topics likely to be of interest. Updating the WordPress SDK Freemius is continuously (and rapidly) evolving with new features being added all the time. Just take a look …
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Occasionally, everyone needs a little support. Here’s a rundown of the best places to get help with any business challenges or technical aspects of using Freemius. Documentation The Freemius Docs (which you’re reading right now) covers almost every aspect of integration, deployment, and using Freemius. It’s regularly updated with new topics and features, making it …
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